Alerts - Alert Solutions
over 2 years ago
Minot Public Schools uses Alert Solutions to communicate alerts by phone, SMS, and email. Check your settings to see how you are receiving the alerts by logging into the PowerSchool Parent Portal and choose Alert Solutions on the left navigation. You can add and remove how you are notified in the different categories. If you need to update your email address or phone number, please contact your child's school.
Minot Public School uses a notification system called Alert Solutions. This notification system is loaded with features that will make it easier for us to keep in contact with your family. To guarantee the messaging system is used efficiently, we will need to confirm your contact information is accurate and up-to-date at all times.
Alert Solutions allows our school to send messages using email, voice, and text messaging. Voice calls will be sent with 701-857-4425 as the caller ID number. You may want to add this phone number to your address book to help you recognize incoming calls from the school easily. Text messages will be sent using a caller ID of 95664. You may want to add this phone number to your address book as well. Please note you will not be able to reply to text messages sent from the school.
Alert Solutions is integrated with the existing PowerSchool ParentPortal. If you log-on to the Parent Portal you will now see a link called “Alert Solutions 2” in the left navigation. You will be able to see all the contact information our school has listed for you. Within this section of the Parent Portal, you will also be able to choose your communication preferences based on message category, such as School Closures or Attendance, and message type (email, voice and/or text message). You may opt-out of any message category except for Emergency Messages.
Setting up your parent preferences is your responsibility. To receive text messages, you must go to Preferences by Message Type and Click and hold to drag the contact information above to the appropriate boxes below. By default, phone calls and email are chosen. You will receive messages to every contact field shown and every message category that has all three message types chosen. Tolls and charges associated with receipt of messages from the school are your responsibility and not the responsibility of the school. Please be sure to set your unique preferences if there are any numbers or addresses you do not like to be contacted at.
Emergency messages are always sent with all three message types (email, text, and voice calls) and to every contact field shown even if you have opted out. We cannot change this. Emergency messages will be labeled as such so you will know it is an actual emergency.
If you have any questions, please contact your child's school.